Deleting Your Account

Delete from the app

This is the fastest route and it takes effect immediately.

• Open ValidMeet and go to Settings.
• Scroll to Account.
• Tap Delete Account.
• Choose why you are leaving and write a short message.
• Type DELETE to confirm.

Delete without the app

If you cannot get into the app, email privacy@validmeet.com from the email address on your account, or from any address if you include the phone number you signed up with, and ask us to delete it.

We will verify that the account is yours, confirm before we act, and complete the deletion within 30 days. In practice it is usually the same day.

This page is always available at https://validmeet.com/delete-account, without logging in.

What gets deleted

Account access ends immediately and deletion from active systems begins right away. Provider cleanup and request verification may take up to 30 days. There is no recovery period and no way to undo it.

• Your profile, photos, bio, occupation, looking-for line, student academics, interests, and preferences.
• Your face template and any verification imagery.
• Every message you have sent, and your conversations.
• Your matches, introductions, meetup history, scheduled meetups, and streaks.
• Beacons you created and your attendance at other people's beacons.
• Your zone requests, zone RSVPs, and zone attendance activity.
• Groups you own, along with their events and membership, and your membership in other groups.
• All location data: last known position, usual-location samples, search history, and any active safety shares.
• Yes/no ranking signals used to suggest later matches and introductions.
• Your push notification tokens and notification preferences.
• Any city-expansion waitlist entry you submitted from outside the launch area.
• Your sign-in credentials and your authentication record.
• Reports you filed and reports filed about you, including any one-time location snapshot stored with a report, place-accuracy reports, and your blocks.

What we keep, and why

A few narrow exceptions exist to protect other people, operate required legal processes, or meet financial and legal obligations.

• Ban records. If we removed your account for a serious violation such as harassment, fraud, or sexual misconduct, we keep a minimal record of the ban. The face template is still destroyed no later than 365 days after last activity, as Texas biometric law requires.
• Financial records. Apple or Google holds the payment record, and we keep limited subscription and transaction identifiers for tax, accounting, fraud prevention, and dispute handling, generally for seven years. We never receive your card number.
• Support and legal records. We normally keep support, safety, privacy, legal, copyright, and data-request correspondence for up to 24 months. We keep the minimum record needed to honor an arbitration opt-out for as long as the agreement or a related claim may remain relevant. We may keep a specific record longer when a law, active dispute, preservation duty, or litigation hold requires it.
• Account deletion feedback. If you delete from the app, we keep the reason and message you wrote so we can improve ValidMeet. That record is not tied to a live account.

Encrypted disaster-recovery backups may contain your data for up to 30 days after deletion. They are access-restricted, are not used in the ordinary operation of the app, and roll off automatically. They are accessed only if an authorized disaster recovery is necessary.

Content you sent to other people, such as a message in a conversation, is deleted along with the conversation. Anything another person saved outside the app, such as a screenshot, is beyond our reach.

Other options

If you want a copy of your data before you go, export it from Settings first, or ask us at privacy@validmeet.com. Once the account is deleted we cannot produce it.

If you only want a break, you can turn off notifications and stop appearing on the map without deleting anything. If you want us to stop processing something specific rather than everything, write to privacy@validmeet.com and we will work it out.

Questions

Deletion and data requests: privacy@validmeet.com

Trouble with your account: support@validmeet.com

ValidMeet does not charge for deletion, will not try to talk you out of it, and will not treat you differently for asking.